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City of Aurora, IL, Government
The City of Aurora, IL, Government reimagined how residents find information, engage with city leaders, and get help — by connecting web, engagement, communications, and 311 into one seamless experience. Here’s what they achieved with Granicus: ✅ 1.9M+ pageviews in the first year ✅ 10x growth in subscribers (now reaching 160,000 residents) ✅ 50+ engagement projects with 160,000+ visits ✅ 28% increase in online service requests By combining connected technology with expert support, Aurora didn’t just modernize its digital tools — it changed how government works for people. 👉 Read the full story: https://na2.hubs.ly/H05n6640 Want more? Read about the efforts that heads Aurora Communications Manager Jon Zaghloul this year's Changemaker Award: https://na2.hubs.ly/H05n56F0 #GovernmentExperience #DigitalGovernment #PublicSectorInnovation #CitizenEngagement #ServiceCloud #EngagementCloud #Granicus #GovTech
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Managing Public Records After a High Profile Event | Granicus
When records requests spike after a high‑profile event, redaction mistakes can be costly 💲 This blog breaks down common redaction risks and what local governments can do to protect sensitive information while responding faster and more confidently. Learn more ⬇️ https://na2.hubs.ly/H05m8dY0 #GovTech #RecordRequestManagement
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How the IT Office in Aurora, Ill., Saved $6.75 Million
The City of Aurora, IL, Government — which recently won our "Total Government Experience" award — was highlighted by Government Technology News for driving modernization efforts that resulted in $6.75 million in savings ✔️ What stands out most is the team's commitment to connecting systems, improving service delivery, and making data-driven decisions at scale — all while keeping the resident experience at the center 🤝 We’re proud to partner with forward-thinking leaders like Aurora, and we’re especially excited about what’s next as they continue diving deeper into AI-powered innovation to support staff, streamline operations, and enhance the resident experience. Read the full story: https://na2.hubs.ly/H05gLCd0 #GovTech #AI #IT
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Modern government communications trends and imperatives | Granicus
The President’s Management Agenda (PMA) is changing expectations for federal agencies. Efficiency. Common sense language. Measurable service outcomes. What’s often overlooked? Communication is now a core service delivery capability. Our latest federal benchmark data from the "2026 State of Digital Government Trends" report shows agencies that pair service updates with clear, action-oriented messaging see dramatically stronger engagement. Watch this on-demand webinar to see how agencies are aligning communications with PMA and service delivery mandates 🎥 https://na2.hubs.ly/H05hR4p0 #PresidentsManagementAgenda #FederalCX #DigitalGovernment
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Granicus launches new destinations business segment and platform to redefine how destination organizations drive economic impact and serve communities | Granicus
Just released 📣 "Granicus today announced the launch of Destinations Experience Cloud (DXC) and the creation of Granicus Destinations, a dedicated business segment focused exclusively on supporting DMOs and place-based brands. Together, the segment and platform help destination leaders replace disconnected tools and inadequate reporting with purpose-built technology, shared data, automated insights, and embedded expertise. This integrated approach brings transformative innovation to DMOs from Granicus, the global leader in digital experience technologies and services for the public sector, powering over 30 billion digital interactions annually across 7,000 public sector organizations." Read the full press release to learn more 👇 https://na2.hubs.ly/H05hMRq0 #GovTech #TravelTech
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#purposejobs️
Exciting news! We’ve been named one of the "Top GovTech Companies to Watch" in 2026 by #PurposeJobs️. We’re honored to be recognized alongside organizations helping modernize how governments operate, improve public services, and better serve communities. Check out the full list here 👇 https://na2.hubs.ly/H05gzR90 #GovTech #GovPros